At Mobolit, we prioritize your satisfaction and aim to offer a smooth experience with our return policy. Should you need to return an item, you have a generous 30-day window from the date of purchase to do so. Follow the steps outlined below for a trouble-free return procedure.

RETURN PROCESS

To start a return, get in touch with our customer service team at [email protected] to acquire a Return Merchandise Authorization (RMA) number. Once you have the RMA number, carefully pack the item in its original packaging, enclose the provided return form, and ship your return to 4350 Point BLVD Garland, TX 75043 United States. Rest assured, we cover the return shipping costs. Upon receiving and checking your return, we will proceed with the necessary actions. Please allow up to 30 days from when we receive your item for the process to be completed. You will be notified via email once your return is finalized.

EXCEPTIONS

For defective or damaged products, kindly reach out to us using the contact information provided below to facilitate a refund or exchange.

REFUND

Once we assess the returned item, we will handle your return or exchange. Please allow a minimum of 30 days from when we receive your item for this process. An email notification will be sent to you once the return is processed. Refer to our refund policy by clicking on the link provided.

QUESTIONS

If you have any queries regarding our return policy, feel free to contact us at [email protected].

Additional Notes:

 

• • Ensure the item is unused and in its original condition, with all tags intact.

• • For damaged or defective items, contact our customer service with your order number and supporting photos.

• • If you encounter any issues or have questions about the return process, reach out to our customer service team at [email protected].

Thank you for selecting Mobolit. Your satisfaction is crucial to us, and we value your understanding and cooperation during the return process.