Mobolit Return & Refund Policy

At Mobolit, we prioritize your satisfaction. Our policy is designed for transparency and simplicity, ensuring confidence in every purchase. This policy applies to all orders shipped within the United States.

1. Eligibility & Timeframe

Policy Item Setting Details
Return Window 30 Days You have 30 calendar days from the date you received your item to initiate a return or exchange.
Product Condition New & Slightly Used We accept returns for items that are new, unused, or slightly used. All returns must have original tags intact where applicable.
Accepted Reasons Defective & Non-Defective We accept returns for both defective/damaged products and non-defective products (e.g., change of mind, incorrect size).
Sale Items Accepted This policy applies to all items, including those purchased on sale.

2. Return Shipping & Fees

  • Return Shipping Cost: FREE. A pre-paid return label will be included or provided upon request.
  • Restocking Fees: No cost. We do not charge any restocking fees.

3. Exchanges

We accept and facilitate exchanges for all items covered under this policy. To initiate an exchange for the same item, please contact us.

4. Return Methods

  • By Mail: Ship your item back to our fulfillment address.
  • In Store: Return the item directly to our physical location (if applicable).

5. Refund Procedure and Timeline

Once your returned item is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

  • Refund Processing Time: Approved refunds are initiated within 7 calendar days from the date we receive your item.
  • Refund Method: The credit will automatically be applied to your original payment method (e.g., credit card, PayPal).
  • No Deductions: Since we cover return shipping costs, no deductions are made from your refund.

6. Initiating a Return

To start a return or exchange, please contact our customer service team at [email protected] to acquire a Return Merchandise Authorization (RMA) number.

If returning by mail, send the item along with your RMA number to:

Mobolit Returns Department
4350 Point BLVD
Garland, TX 75043
United States

7. Questions

If you have any questions or need further assistance, please contact us at [email protected].