Refund Policy and Procedures

At Mobolit, our foremost priority is ensuring your satisfaction with our products and services. We have outlined our refund policy below to offer transparency and clarity should any issues arise with your purchase.

Refund Processing Timeline:

Your refund request will be handled within 5 business days upon approval. Should any unforeseen delays arise, please promptly reach out to our dedicated support team at [email protected] for assistance.

Confirmation of Replacement Order:

Upon approval of your refund, you can anticipate confirmation of your replacement order within 5 business days. Please allow an additional 5 days for order fulfillment before a new tracking number can be provided.

Secure Payment Transactions:

To ensure the security of all financial transactions, including refunds, we exclusively conduct all transactions through PayPal. For detailed insights into our payment processes, kindly refer to our comprehensive Billing Terms & Conditions.

Refund Eligibility:

After receiving and inspecting your returned item, you will receive an email notification concerning the approval or rejection of your refund. If approved, your refund will be processed, and the credit will be automatically applied to your credit card or original method of payment within a specified timeframe.

Late or Missing Refunds:

Should your refund encounter delays, we recommend checking your bank account. In case of further delays, contact your credit card company first, followed by your bank. If the issue persists, do not hesitate to contact us at [email protected].

Sale Items:

Refunds are applicable solely to regular-priced items; unfortunately, sale items are non-refundable.

Exchanges:

We facilitate exchanges exclusively for defective or damaged items. To initiate an exchange for the same item, kindly contact us at [email protected] and send your item to 4350 Point BLVD Garland, TX 75043 United States.

Gifts:

For items designated as gifts and directly shipped to you, you will receive a gift credit equivalent to the return value. For items not marked as gifts or if the gift giver had the order shipped to themselves, a refund will be issued to the gift giver.

Shipping:

To return a product, please mail it to [email protected]. You are responsible for covering shipping costs, which are non-refundable. In the event a refund is issued, the return shipping cost will be deducted.

We appreciate your understanding and cooperation in adhering to our refund procedures for a seamless and satisfactory experience with Mobolit .When you leave a comment on our website, you have the option to store your name, email address, and website using cookies. These cookies are designed for your convenience, eliminating the need to re-enter your details each time you leave a comment. They will remain active for a duration of one year.

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